Write product FAQs from customer reviews and questions
Turns real customer reviews and questions into a short product FAQ that answers objections before people buy.
The prompt
Create a product FAQ from what customers actually say.
Product: [NAME]
Customer reviews, questions and support messages: [PASTE]
Product facts and policies: [SPECS, SHIPPING, RETURNS, WARRANTY]
Task:
1. Group the questions and concerns into themes and count how often each appears.
2. Write 6–8 FAQs for the most common themes, with short, honest answers based on the product facts.
3. Note any recurring complaint that the FAQ can't fix and should go to the product team.
4. Suggest which answers to move into the main product description.
Rules: answer only from the facts I gave; don't promise anything not in my policies; don't quote customers by name.
Highlighted [brackets] are blanks to replace with your own details.
Fill in the blanks and use this promptMore Marketing & Brand prompts
What to fill in
- NAME
- PASTE
- SPECS, SHIPPING, RETURNS, WARRANTY
How this prompt is built
This prompt follows the RTF structure (Role, Task, Format). RTF tells the model who to be, what to do and what shape the answer should take. It is the quickest structure that still gives noticeably better results than a bare request.
Related prompts
- Write a promotional email or SMS campaignPromo, launch, seasonal, or review-request emails and texts with subject lines and CTAs.
- Write a size, fit and care section that reduces returnsWrites clear size, fit and care guidance for a clothing or home product page to help buyers choose right first time.
- Respond to an angry customer and de-escalateDe-escalates an upset customer, owns the issue, and offers a concrete resolution.
- Explain an interest rate change to my clients in an emailA clear, compliant client email that explains a central bank rate move and what it may mean for buyers, sellers, or borrowers.