Set up booking, deposits, and no-show rules for my service business
A smooth booking-to-payment process with reminders, deposits, and fair cancellation rules that cut no-shows.
The prompt
Help me set up how customers book, pay, and reschedule with my local service business.
Service and typical job length: [DETAILS]
How people contact me now: [phone, text, website form, social messages]
Tools I have or would consider: [calendar, booking app, invoicing/payment tool - or "none yet"]
Problems I want to avoid: [no-shows, late cancellations, chasing payment, double bookings]
Payment methods I'll accept: [DETAILS]
Previous step (optional): [PASTE my pricing and quote template, so deposits and cancellation terms match my quotes]
Give me:
1. A step-by-step customer journey from first inquiry to paid and reviewed, noting what's automated and what I do by hand.
2. What to ask at booking (address, access, pets, parking, job details, photos) to avoid surprises.
3. A deposit and cancellation policy written in plain language: notice period, fees, weather or emergency exceptions, and how refunds work. Keep it fair and clearly shown before booking.
4. Message templates: booking confirmation, reminder 48 hours before, reminder on the day, "on my way," job complete with invoice, and a late-payment reminder.
5. A weekly admin routine (scheduling, invoicing, follow-ups) under 1 hour.
6. What records to keep for each job.
Check that the cancellation fees and deposit terms comply with consumer protection rules where I operate; this is general information, not legal advice.
Highlighted [brackets] are blanks to replace with your own details.
Fill in the blanks and use this promptMore Projects & Operations prompts
What to fill in
- DETAILS
- phone, text, website form, social messages
- calendar, booking app, invoicing/payment tool - or "none yet"
How this prompt is built
This prompt follows the Chain-of-Thought structure (Chain-of-thought prompting). A chain-of-thought prompt asks the model to work through a problem step by step before giving its answer, which tends to help on reasoning, planning and multi-part questions.
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