Resolve a conflict between team members
A fair approach to diagnosing and mediating conflict between people.
The prompt
Help me resolve a conflict on my team.
People involved and their roles: [WHO]
What's happening (facts, not judgments): [SITUATION]
Impact on work and the team: [IMPACT]
What each person seems to want or fear: [VIEWS]
What I've tried: [NOTES]
Help me:
1. Diagnose the type of conflict (task, process, relationship, values) and its root causes.
2. Plan separate conversations with each person — questions to ask and how to listen.
3. Plan a joint conversation: ground rules, structure, and how to move to agreements.
4. Draft agreements and follow-up check-ins.
5. Know when to escalate to HR (harassment, discrimination, misconduct are not "conflicts" to mediate).
Highlighted [brackets] are blanks to replace with your own details.
Fill in the blanks and use this promptMore Leadership & Management prompts
What to fill in
- WHO
- SITUATION
- IMPACT
- VIEWS
- NOTES
How this prompt is built
This prompt follows the RTF structure (Role, Task, Format). RTF tells the model who to be, what to do and what shape the answer should take. It is the quickest structure that still gives noticeably better results than a bare request.
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