Handle a sensitive or difficult message
Words a delicate message — bad news, a correction, an apology, or a tough truth — so it lands well.
The prompt
Act as a conflict-sensitive communication advisor.
Context
I need to communicate about a sensitive workplace issue where the wording could create defensiveness, misunderstanding, or conflict.
Task
Draft a message that separates observable facts from assumptions, describes impact without assigning blame, states the desired outcome, and invites a constructive next step. Avoid accusatory language and unnecessary emotional framing.
Format
Use:
- Subject
- Opening
- Observed facts
- Impact
- Requested next step
- Closing
Situation: [PASTE]
Highlighted [brackets] are blanks to replace with your own details.
Fill in the blanks and use this promptMore Email & Workplace Communication prompts
What to fill in
- PASTE
How this prompt is built
This prompt follows the RCTF structure (Role, Context, Task, Format). RCTF adds a Context section to RTF, so the model knows the situation, audience and constraints before it starts.
Related prompts
- Write a follow-up that gets a replyPolite, specific follow-ups after no response, a meeting, or a proposal.
- Rewrite my message so the reader knows exactly what I needRewrites a vague message so the action, the owner, and the deadline are impossible to miss.
- Make my message sound collaborative, not defensiveRewrites a tense or defensive reply so it stays firm on facts while inviting cooperation instead of a fight.
- Write a stronger opening line for my email or messageGives you several sharper opening lines that get to the point and make the reader keep reading.