Tell tax clients their return is going on extension
A clear, reassuring client email explaining an extension, what it does and does not cover, and what the client must do now.
The prompt
Write an email telling a tax client that we are filing an extension for their return.
Client type: [individual / business - entity type]
Why we're extending: [e.g. "waiting on K-1s", "documents arrived after our cut-off", "complex transaction needs more time"]
What's still missing from them: [LIST]
Estimated balance due, if known: [AMOUNT or "we will estimate by DATE"]
How payment works: [e.g. "we'll send a payment voucher", "pay through the tax authority's online system"]
New target completion date: [DATE]
Extended filing deadline: [DATE - confirm for the current year and jurisdiction]
Tone: [warm / matter-of-fact]
The email must:
- Say in the first two sentences that an extension is being filed and that it is common and not a red flag.
- Make clear that an extension extends the time to file, not the time to pay, and that interest and penalties can apply to unpaid tax after the original due date.
- State what we need from them, by when, in a short bulleted list.
- Explain the payment step in plain words.
- Mention state returns if they are affected.
- Avoid blaming the client even if late documents caused the delay.
Return:
1. Three subject line options.
2. The email (under 220 words).
3. A shorter version for clients who owe nothing or expect a refund.
Do not invent amounts or dates; leave [PLACEHOLDERS]. Confirm deadlines and penalty rules for the current year before sending.
Highlighted [brackets] are blanks to replace with your own details.
Fill in the blanks and use this promptMore Email & Workplace Communication prompts
What to fill in
- individual / business - entity type
- LIST
- AMOUNT or "we will estimate by DATE"
- DATE
- DATE - confirm for the current year and jurisdiction
- warm / matter-of-fact
- PLACEHOLDERS
How this prompt is built
This prompt follows the Few-Shot structure (Few-shot prompting). A few-shot prompt includes one or more worked examples of the input and the output you want, so the model can copy the pattern instead of guessing it.
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