# Write an enhanced due diligence memo for a high-risk customer

A documented EDD assessment covering ownership, source of wealth, expected activity, risk rating, and an onboard or exit recommendation.

- Topic: Legal & Compliance
- Framework: RTF
- Level: Standard
- Tags: Legal, Write, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/write-an-enhanced-due-diligence-memo-for-a-high-risk-customer

## Prompt

```text
Help me write an enhanced due diligence (EDD) memo for a customer our onboarding rules flagged as high risk.

**Customer type:** [individual / business / trust / non-bank financial institution]
**Why EDD was triggered:** [e.g. "politically exposed person", "high-risk jurisdiction", "cash-intensive business", "money services business", "complex ownership"]
**Ownership and control:** [beneficial owners, percentages, controlling persons - as placeholders]
**Source of funds and source of wealth:** [what the customer stated and what documents support it]
**Expected activity:** [products, monthly volumes, cash, wires, countries]
**Screening results:** [sanctions, PEP, adverse media hits and how each was resolved]
**Our risk-rating methodology:** [factors and scores, if we use one]

Structure the memo:
1. Summary and recommendation: onboard / onboard with conditions / decline or exit, in 3 sentences.
2. Customer profile and nature of the business relationship.
3. Ownership structure, with any gaps in identifying beneficial owners.
4. Source of funds and source of wealth: what is verified, what is only stated, and whether it is plausible.
5. Screening results and their dispositions.
6. Risk rating: each factor, its score or rating, and the overall rating.
7. Conditions and controls: activity limits, review frequency, monitoring rules, senior management approval needed.
8. Open items with owners.

Clearly separate verified facts from customer statements. Do not invent information; mark missing items [CONFIRM]. Follow our institution's AML policy where it differs from this structure.
```

## What to fill in

- what the customer stated and what documents support it
- products, monthly volumes, cash, wires, countries
- sanctions, PEP, adverse media hits and how each was resolved
- factors and scores, if we use one
- CONFIRM

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