# Write a supplier corrective action request after a quality failure

A factual SCAR that states the defect, demands containment, and requires root cause and permanent fixes by set dates.

- Topic: Projects & Operations
- Framework: Few-Shot
- Level: Standard
- Tags: Write, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/write-a-supplier-corrective-action-request-after-a-quality-failure

## Prompt

```text
Write a supplier corrective action request (SCAR) for me.

**Supplier and part:** [SUPPLIER NAME, PART NUMBER, DESCRIPTION]
**What went wrong:** [DEFECT - e.g. "dimension out of tolerance by 0.3 mm"]
**Evidence:** [LOT NUMBERS, QUANTITIES, INSPECTION RESULTS, PHOTOS, DATES RECEIVED]
**Requirement it breaks:** [DRAWING, SPEC, PO CLAUSE, OR QUALITY AGREEMENT SECTION]
**Impact on us:** [LINE STOPPAGE, REWORK HOURS, CUSTOMER RETURNS, COST]
**Repeat issue?** [yes - previous dates / no]
**Our quality standard or format:** [e.g. 8D, 5 Whys, our own template]

Requirements:
- State the nonconformance factually, with quantities and dates. No blame language.
- Ask for immediate containment within a short window (e.g. 24-48 hours): sorting of stock at their site, in transit, and at ours.
- Require a root cause covering both why it happened and why it escaped their inspection.
- Require permanent corrective actions with owners and dates, plus evidence of effectiveness (e.g. data from the next 3 shipments).
- Set response deadlines for each stage in bold.
- State cost recovery we may pursue only if I have listed it; otherwise write [CONFIRM COST RECOVERY POSITION].
- Do not invent measurements or dates; use [ADD] markers for gaps.

Return:
1. The SCAR document with sections: Nonconformance, Evidence, Impact, Containment Required, Root Cause Required, Corrective Action Required, Verification, Deadlines.
2. A short cover email to the supplier's quality contact.
3. A checklist I can use to judge whether their 8D or root cause response is good enough to close.
```

## What to fill in

- SUPPLIER NAME, PART NUMBER, DESCRIPTION
- DEFECT - e.g. "dimension out of tolerance by 0.3 mm"
- DRAWING, SPEC, PO CLAUSE, OR QUALITY AGREEMENT SECTION
- LINE STOPPAGE, REWORK HOURS, CUSTOMER RETURNS, COST
- yes - previous dates / no
- e.g. 8D, 5 Whys, our own template
- CONFIRM COST RECOVERY POSITION
- ADD

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