# Write a language access plan for my agency

A plan to serve residents with limited English proficiency, based on who you serve, what you provide, and what your obligations require.

- Topic: Legal & Compliance
- Framework: Few-Shot
- Level: Advanced
- Tags: Legal, Write, Plan, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/write-a-language-access-plan-for-my-agency

## Prompt

```text
Help me write a language access plan for my agency or program.

**Agency and services:** [what we provide and how: counters, phone, website, letters, field visits, hearings]
**Funding:** [e.g. "receives federal financial assistance", "state-funded only"; this affects obligations]
**Who we serve:** [service area population and languages spoken, with data source, e.g. census or school district data]
**Language contacts we already see:** [counts by language from call logs, counter visits, requests]
**Current resources:** [bilingual staff, interpreter contracts, translated documents]
**Budget limits:** [DETAILS]
**Applicable policies:** [e.g. "Title VI guidance", "state or city language access law"; paste text if available]

Draft the plan with:
1. **Needs assessment:** the number or proportion of residents with limited English in our service area, how often they contact us, how important each service is, and our resources. Use only the data I give.
2. **Vital documents list:** which documents must be translated and into which languages, with the reasoning and a rule for future documents.
3. **Oral interpretation:** how staff identify language need (e.g. "I speak" cards), when to use a qualified interpreter, telephone and video options, and why to avoid using family members or children as interpreters.
4. **Bilingual staff:** how to assess and certify their language skills.
5. **Notice to the public** that free language assistance is available.
6. **Staff training** and **complaint process**.
7. **Monitoring:** metrics and an annual review cycle.
8. **Implementation timeline and costs.**

Rules: do not invent demographic figures or legal thresholds; mark them [ADD] or [CONFIRM]. This is general information; confirm obligations with counsel or your civil rights office.
```

## What to fill in

- counts by language from call logs, counter visits, requests
- bilingual staff, interpreter contracts, translated documents
- DETAILS
- ADD
- CONFIRM

Free to copy and use. From ThinkWithPrompt (https://www.thinkwithprompt.com/), a library of 2,663 curated AI prompts.