# Turn customer feature requests into a prioritized brief for the product team

Groups requests from your accounts into themes weighted by revenue and risk, so product sees what matters most.

- Topic: Product & UX Design
- Framework: RTF
- Level: Standard
- Tags: Product, Productivity, Plan, Brainstorm, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/turn-customer-feature-requests-into-a-prioritized-brief-for-the

## Prompt

```text
Help me turn the feature requests from my accounts into a brief for the product team.

**Requests:** [PASTE LIST - ideally with account name, contract value, renewal date, and the customer's words]
**Product context:** [WHAT THE PRODUCT DOES, any known roadmap themes]
**Time period covered:** [e.g. "last quarter"]

Do the following:
1. Group the requests into themes based on the underlying problem, not the feature they suggested. Name each theme as a user problem.
2. For each theme, show: number of accounts, total contract value of those accounts, accounts with renewals in the next 6 months, any accounts that called it a blocker or churn reason, and 1-2 representative quotes.
3. Rank themes by business impact, and explain the ranking.
4. Flag requests that look like training or configuration issues (the product already does it) - those are CS actions, not product asks.
5. Note any themes where a single large account is driving the request, so product can weigh it fairly.

Output: a one-paragraph summary, then a table: | Theme (user problem) | # accounts | Total value | Renewal risk | Example quote | Suggested next step |.

Use only the data I provided. Where value or dates are missing, write [MISSING] rather than estimating.
```

## What to fill in

- WHAT THE PRODUCT DOES, any known roadmap themes
- e.g. "last quarter"
- MISSING

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