# Tell families about a school safety incident clearly and calmly

Drafts a factual, privacy-safe message to families after a lockdown, threat, injury, or other campus incident.

- Topic: Email & Workplace Communication
- Framework: Few-Shot
- Level: Standard
- Tags: Write, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/tell-families-about-a-school-safety-incident-clearly-and-calmly

## Prompt

```text
Help me write a message to families about a safety incident at my school.

**What happened (confirmed facts only):** [DETAILS, time, location]
**What is still unknown or under investigation:** [DETAILS]
**Students or staff affected:** [general description, no names]
**Actions taken so far:** [e.g. "lockdown lifted at 11:20, police on site, counselors available"]
**What families need to do:** [e.g. "nothing", "pick up at the side entrance", "talk with your child"]
**Channels:** [email / text / robocall / website]
**Language needs:** [LANGUAGES families use]

Rules:
- Lead with "your child is safe" or the current status, then the facts, then the action.
- Share only confirmed facts; never speculate about motive, discipline, or medical details.
- Protect privacy: no names or identifying details of students involved (FERPA).
- Avoid alarming words unless accurate ("shooting", "weapon"); avoid minimizing words too.
- Tell families when they will hear from us next and who to contact.
- Match the district's communications and legal review steps; mark anything needing approval with [CONFIRM WITH DISTRICT].

Return:
1. A text or robocall version (under 60 words).
2. The full email (under 250 words).
3. A short script for front-office staff answering calls.
4. 3 tips families can use to talk with their child, adjusted for [GRADE LEVELS].
```

## What to fill in

- DETAILS, time, location
- DETAILS
- general description, no names
- email / text / robocall / website
- LANGUAGES families use
- CONFIRM WITH DISTRICT
- GRADE LEVELS

Free to copy and use. From ThinkWithPrompt (https://www.thinkwithprompt.com/), a library of 2,663 curated AI prompts.