# Reply to prospect brush-offs and keep the door open

Short replies to common email brush-offs that respect the no while finding out if there is a real opportunity.

- Topic: Sales
- Framework: RTF
- Level: Standard
- Tags: Sales, Communication, Email, Write, Explain & Teach, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/reply-to-prospect-brush-offs-and-keep-the-door-open

## Prompt

```text
Help me reply to brush-off responses from prospects.

**The reply I received:** [PASTE - e.g. "Not interested", "Send me some info", "We're all set", "Reach out next quarter", "Who gave you my email?", "Not my area"]
**What I originally sent:** [PASTE]
**Prospect's role and company:** [DETAILS]
**What we sell:** [ONE LINE]

First, classify the brush-off: a real no, a timing objection, a reflex to get rid of me, a referral to someone else, or a request to stop. Explain the signal.

Then write a reply that fits:
- Real no or stop request: a short, gracious acknowledgment, and I remove them. No further pitch.
- Timing: confirm the specific timeframe and one thing that would make the conversation useful then.
- Reflex ("send info"): agree, and ask one question that lets me send something relevant instead of a generic deck.
- Wrong person: thank them and ask who owns it, making it easy to answer.
- "Where did you get my email?": answer honestly and briefly, and offer to remove them.

Rules: under 60 words, one question at most, no pressure tactics, and follow applicable email opt-out rules.

Return the classification, the reply, and when (or whether) to follow up next.
```

## What to fill in

- PASTE
- DETAILS
- ONE LINE

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