# Plan the handover from project team to operations

A transition plan that gets the receiving team ready to run what you built, with acceptance criteria and a clear exit date.

- Topic: Projects & Operations
- Framework: RTF
- Level: Standard
- Tags: Plan, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/plan-the-handover-from-project-team-to-operations

## Prompt

```text
Help me plan the handover of what my project delivered to the team that will run it day to day.

**What is being handed over:** [system, process, service, facility]
**Receiving team:** [WHO, their current workload, and how involved they have been so far]
**Handover date and hypercare period:** [DATES]
**Known open issues or workarounds:** [LIST]
**Support model after handover:** [who handles incidents, changes, vendor management]

Cover:
1. **Readiness criteria** the receiving team must agree are met before accepting: documentation, training, access, monitoring, support processes, open defect thresholds, vendor contracts transferred.
2. **Knowledge transfer plan**: sessions, shadowing, reverse shadowing (they run it while we watch), and recorded walkthroughs - with dates and owners.
3. **Handover documentation checklist**: runbooks, configuration, known issues and workarounds, contacts, SLAs, licenses and renewals, backlog of deferred features.
4. **Hypercare**: how long the project team stays on, how issues are logged and prioritized, and exit criteria for ending hypercare.
5. **Formal acceptance**: who signs off, and what happens if they refuse.
6. **Open items register**: issues and deferred scope moving to the operations backlog, each with an owner.

Rules: flag anything that has no owner after handover. Use [CONFIRM] for details I have not given.

Return the plan with a dated timeline table, plus a short message to the receiving team's manager proposing the handover approach.
```

## What to fill in

- system, process, service, facility
- DATES
- LIST
- who handles incidents, changes, vendor management
- CONFIRM

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