# Plan an MFA or password manager rollout across the company

Builds a phased rollout plan with pilot groups, user communications, support prep, and handling of edge cases.

- Topic: Projects & Operations
- Framework: Few-Shot
- Level: Standard
- Tags: Leadership, Communication, Analyze, Plan, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/plan-an-mfa-or-password-manager-rollout-across-the-company

## Prompt

```text
Help me plan a company-wide rollout of [MFA / phishing-resistant MFA (passkeys or security keys) / a password manager].

**Organization:** [size, locations, remote vs. office, frontline or shared-device workers]
**Tool:** [e.g. "Microsoft Authenticator via Entra ID", "YubiKeys", "1Password", "Bitwarden"]
**Current state:** [e.g. "MFA only for admins", "passwords in spreadsheets"]
**Deadline or driver:** [cyber insurance requirement, audit, incident]
**Helpdesk capacity:** [team size, hours]

Plan:
1. Phases: IT pilot, a friendly pilot group, then waves by department. Admins and high-risk roles (finance, HR, executives) early.
2. Policy decisions to make first: allowed methods, enrollment deadline, what happens after it, lost device process, break-glass accounts.
3. Edge cases: people without company phones, shared devices, accessibility needs, staff who travel, service accounts that cannot do MFA.
4. Communications: announcement, how-to guide, reminders, and the "enforcement starts" notice, with timing.
5. Helpdesk prep: expected ticket spike, scripts, secure identity verification for resets (the most attacked process during rollouts).
6. Success metrics: enrollment percentage by wave, ticket volume, legacy authentication blocked.

Return: a phased timeline table (Phase | Who | Dates | Success criteria to move on), a decisions checklist, a user announcement email under 150 words, and a top-5 risks list with mitigations.
```

## What to fill in

- e.g. "MFA only for admins", "passwords in spreadsheets"
- cyber insurance requirement, audit, incident
- team size, hours

Free to copy and use. From ThinkWithPrompt (https://www.thinkwithprompt.com/), a library of 2,663 curated AI prompts.