# Get my online store ready for Black Friday and Cyber Monday

A week-by-week BFCM readiness checklist covering inventory, site, offers, fulfillment, and support, plus a run sheet for event days.

- Topic: Projects & Operations
- Framework: RTF
- Level: Advanced
- Tags: E-commerce, Plan, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/get-my-online-store-ready-for-black-friday-and-cyber-monday

## Prompt

```text
Build a Black Friday / Cyber Monday (BFCM) readiness plan for my online store.

**Store setup:** [PLATFORM, KEY APPS, 3PL OR SELF-FULFILLED]
**Last year's peak:** [PEAK ORDERS PER HOUR, DAILY ORDERS, WHAT WENT WRONG]
**This year's plan:** [SALES TARGET, OFFERS, START AND END DATES, CHANNELS]
**Inventory on promoted SKUs:** [UNITS ON HAND, INBOUND DATES]
**Team:** [WHO OWNS marketing, site, fulfillment, support]

Organize the plan by weeks out (8, 6, 4, 2, 1 week, event days, week after), covering:
- Inventory: buy and inbound deadlines, oversell protection, backorder rules, what to do when a hero SKU sells out.
- Site: code freeze date, speed and load checks, discount logic tested (stacking, exclusions, minimums), test orders on every payment method, fraud-rule thresholds.
- Offers and pricing: promo calendar, early access for subscribers, honest reference prices, clear terms.
- Marketing: email and SMS send schedule that respects consent and quiet-hours rules, paid media budgets and caps, creative deadlines.
- Fulfillment: carrier capacity and pickup times, holiday shipping cutoff dates [CONFIRM with each carrier], packing staffing, forecast shared with the 3PL.
- Support: staffing by hour, macros for order status and discount problems, escalation path.
- War room: live dashboard (orders per hour, conversion, AOV, top-SKU stock, error rates), who can pause a promotion, rollback plan.

Return:
1. The timeline as a checklist with owners.
2. A risk list with mitigations.
3. A one-page run sheet for the event days.

Work backward from my event dates. Do not invent capacity figures, carrier cutoffs, or targets; mark anything I haven't given [ADD] or [CONFIRM]. Any "was" price or countdown must be genuine.
```

## What to fill in

- PLATFORM, KEY APPS, 3PL OR SELF-FULFILLED
- PEAK ORDERS PER HOUR, DAILY ORDERS, WHAT WENT WRONG
- SALES TARGET, OFFERS, START AND END DATES, CHANNELS
- UNITS ON HAND, INBOUND DATES
- WHO OWNS marketing, site, fulfillment, support
- CONFIRM with each carrier
- ADD
- CONFIRM

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