# Chase a late supplier order and get a committed delivery date

A firm expedite email that gets a confirmed ship date, recovery plan, and escalation path without damaging the relationship.

- Topic: Email & Workplace Communication
- Framework: Few-Shot
- Level: Standard
- Tags: Email, Write, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/chase-a-late-supplier-order-and-get-a-committed-delivery-date

## Prompt

```text
Write an expedite email to a supplier whose order is late.

**Supplier contact and relationship:** [NAME, ROLE, HOW LONG WE'VE WORKED TOGETHER]
**PO and items:** [PO NUMBER, LINE ITEMS, QUANTITIES]
**Original promised date:** [DATE]
**Current status as I know it:** [e.g. "no update for 8 days", "partial shipment received"]
**Why it matters to us:** [e.g. "production line stops on May 14", "customer order at risk"]
**What I can accept:** [partial shipment / split delivery / expedited freight at their cost / alternate part]
**Previous chases:** [DATES AND WHAT WAS SAID]
**Tone:** [collaborative / firm / final escalation]

Requirements:
- Open with the PO and the date we need, in bold.
- Ask for specific answers, not a general update: confirmed ship date, quantity per shipment, tracking or booking reference, and the cause of the delay.
- Offer the options I can accept so they can solve it quickly.
- Set a reply deadline in bold.
- If this is a repeat chase, reference the earlier commitments factually and name the next escalation step (e.g. copying their sales director).
- Under 170 words. No threats I haven't listed.

Return:
1. Two subject lines that include the PO number.
2. The email.
3. A shorter follow-up for 48 hours later if there is no reply.
4. A 3-line internal update I can send to my planner or sales team on the status.
```

## What to fill in

- NAME, ROLE, HOW LONG WE'VE WORKED TOGETHER
- PO NUMBER, LINE ITEMS, QUANTITIES
- DATE
- e.g. "no update for 8 days", "partial shipment received"
- DATES AND WHAT WAS SAID
- collaborative / firm / final escalation

Free to copy and use. From ThinkWithPrompt (https://www.thinkwithprompt.com/), a library of 2,663 curated AI prompts.