# Build a launch enablement kit for sales and support

Internal talk tracks, FAQs, and objection handling so customer-facing teams can explain a new feature correctly.

- Topic: Sales
- Framework: RTF
- Level: Standard
- Tags: Sales, Fill-in Template
- Source: https://www.thinkwithprompt.com/prompts/build-a-launch-enablement-kit-for-sales-and-support

## Prompt

```text
Create an internal enablement kit so sales and support can handle a new feature launch.

**Feature:** [WHAT IT DOES]
**Problem it solves and for whom:** [SEGMENT, USE CASE]
**Availability:** [PLANS, REGIONS, PLATFORMS, ROLLOUT DATES]
**Limitations and known issues:** [LIST]
**Pricing or packaging impact:** [DETAILS - or "none"]
**Proof available:** [BETA RESULTS, QUOTES - or "none yet"]
**What it does NOT do:** [COMMON MISUNDERSTANDINGS TO PREVENT]

Create:
1. A one-paragraph summary any employee can repeat.
2. Sales talk track: who to bring it up with, a discovery question that surfaces the need, a 3-sentence pitch, and a demo flow in 3-5 steps.
3. Objection handling: 5 likely objections or tough questions with honest answers.
4. Support FAQ: 8-10 questions customers will ask, including setup, permissions, limits, and troubleshooting, with answers.
5. Escalation: what counts as a bug versus a feature request, and where each goes.
6. Do-not-say list: claims, comparisons, or roadmap promises to avoid.

Use only facts I provide. Mark anything uncertain [CONFIRM WITH PRODUCT]. Keep the whole kit scannable in under 5 minutes.
```

## What to fill in

- WHAT IT DOES
- SEGMENT, USE CASE
- PLANS, REGIONS, PLATFORMS, ROLLOUT DATES
- LIST
- DETAILS - or "none"
- BETA RESULTS, QUOTES - or "none yet"
- COMMON MISUNDERSTANDINGS TO PREVENT
- CONFIRM WITH PRODUCT

Free to copy and use. From ThinkWithPrompt (https://www.thinkwithprompt.com/), a library of 2,663 curated AI prompts.